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The terms and conditions are mentioned in detail, which helps the user connect with us further. These terms help you understand company policy and make your purchase.
Creating your account is the first requirement to be part of our circle or to place any order. This account helps the person to place orders and connect with our customer care. Our staff provide complete guidance and help the person to find the best furniture for their space. We have highly trained professionals who answer your urgent call. Moreover, the account requires your personal information, such as name, location, address, and city. This information will be kept confidential and only shared with the Customer Care Officer where required. The process of signing up for your account is straightforward.
After creating an account, the policy of online shopping is straightforward. Firstly, users need to accept all the terms in which violence is not allowed, whether verbal or technical. Users cannot transfer any harmful virus or effects to the website. Customers cannot verbally abuse the customer care officer, and even the customer care officer cannot abuse the customer. In case of any issue, the company will manage the problem and respond thoughtfully to resolve the issue. The next thing is to strictly ensure that our product is not misused or used for illegal purposes.
The product policy is apparent, and all the details about the product are listed on the page. For more information, our customer care officer is available 24/7. Additional delivery charges and delivery periods are also mentioned. The graphical display of our products fully matches reality. Due to different devices and a poor internet connection, people may experience slight differences. We strictly adhere to the product specifications the person selected on the page, such as product color or size. We also take care of the number of furniture you need. We maintain the quality of the product and safety standards in this policy.
The purchase policy is simple: to purchase the product, the person needs to follow the instructions as they need to share their information about where they received the product. Our delivery person is also connected with the buyer. The purchase slip and delivery location is also shared with the person to track their parcel or record the purchase. We offer different ways for that person to purchase the product. It depends on the person and how they prefer to pay. We offer online payment through bank account and cash-on-delivery options. Product price and delivery charges are mentioned separately.
In the service policy, we deal with the problems that the user may face while purchasing and searching for products. If a person encounters any problem on the service page or with the service officer, you can complain to us through email and chat box. We assure quick response and issue resolution. This policy is designed to maintain the quality of service; people can also complain to us if they experience any defect or damage in the product even if they receive a product that is delayed or receive an incorrect product. If the customer officer does not give you a proper reply, you can quickly mention your problem through this policy.
Delivery policy cares about delivering the product safely at one time. After dispatching the product from the warehouse, we send it to the delivery office. We have shared the product tracking details, which help the person to monitor the parcel. If the person does not receive the parcel on time, they can contact our customer care officer. If the product is not delivered to the person, they can claim the company about the product. There is no fixed day for product delivery; it takes at least 2 to 5 working days. Case-on-delivery service is also available when the product arrives at your doorste
In case of cancellation of an order, all sub-delivery charges are non-refundable. If the order is canceled before dispatch, the person will not incur further charges. Still, if the person withdraws the order after it has been dispatched from the warehouse, then the person will have to bear some amount due to cancellation charges. The company will not take late charges if the order is not delivered on time. Re-delivery or cancellation charges may apply on failed deliveries. The product can be delivered any day of the week between 7 am and 10 pm.
The return policy is apparent; one can return the product without damage within 14 days of delivery. After 14 days of delivery, a person can not return the product. We also offer to exchange it with other products, but it is not refundable. If a damaged product is sent to anyone, the company will bear the loss and replace it with a better product. The company is not responsible for damage in case of shopping. In case of product damage or any defect, the replacement policy is active for 30 days from delivery.